Transforming Outdoor Spaces
Experience personalized and attentive client onboarding from the very beginning.
Streamlined Onboarding: A Smooth Start to Your Outdoor Transformation Journey
After signing up, you'll receive a welcome email with all the information you need to get started. Our onboarding process is designed to make your experience seamless and stress-free.
Welcome Email
Receive a comprehensive welcome email with step-by-step instructions and helpful resources.
Onboarding Info
Learn about the onboarding process and what to expect as a new client.
Kickoff Meeting: Collaboratively discussing details to understand client needs and project scope.
During the Kickoff Meeting, we engage in a collaborative discussion to gather insights about the client's needs and project requirements. This helps us ensure a clear understanding of their vision and goals.
Collaborative discussion to gather client insights.
Understanding client needs and project requirements.
Ensuring a clear understanding of client's vision and goals.
Creating Outdoor Spaces That Reflect Your Unique Style and Desires
During the site visit, we carefully assess your space and discuss your design preferences to ensure a personalized outdoor experience.
Assessment
Our team evaluates your outdoor area, taking into account its unique aspects and potential.
Collaboration
We work closely with you to understand your design preferences and incorporate them into the plan.
Design Consultation & Active Client Involvement
During the Design Consultation & Adjustments phase, we prioritize active client involvement to ensure a perfect design plan. We believe that collaboration leads to the best results.
Client
Engagement and Feedback
Design
Adjustments and Revisions
Streamlined Project Planning and Timelines
At our company, we understand the importance of detailed planning and timelines in ensuring a smooth execution of your project. We work closely with you to finalize the project plan and timeline, ensuring that all aspects are taken into consideration.
Efficient Process
Our team collaborates with you to create a comprehensive project plan and timeline.
Transparent Communication
We keep you informed throughout the process, providing regular updates on progress and milestones.
Client Approval: Ensuring Design Satisfaction
Before moving forward with your project, we prioritize your satisfaction by seeking your approval on the design specifics. Your input is crucial in ensuring that the final outcome aligns with your vision and preferences.
Why Approve?
Your approval guarantees that the design meets your expectations and sets the foundation for construction.
Client Satisfaction
We value your satisfaction and aim to create outdoor spaces that exceed your expectations.
Sourcing High-Quality Materials for Construction: Ensuring Durability and Excellence
At our company, we understand the importance of using top-notch materials for every construction project. We go the extra mile to source high-quality materials that guarantee durability and excellence.
Preparing for Construction: Aligning All Parties
The Pre-Construction Meeting is a crucial step in the client onboarding process. It sets the stage for the construction phase and ensures that all parties involved are aligned and have a clear understanding of the project.
Key Points
Review project plan, timeline, and design specifics with the client.
Effective Communication
Address any questions or concerns from the client and provide updates on progress.
Keeping You Informed Every Step of the Way
During the construction phase, we provide regular updates on the progress of your project, ensuring that you are always aware of what's happening. Our team is dedicated to keeping you informed and addressing any questions or concerns you may have.
Ensuring Quality Control & Inspections for Perfection
At Ember & Stone, we are committed to delivering exceptional results. Our Quality Control & Inspections process is designed to ensure that every project meets the highest standards of excellence and attention to detail.
Thorough Inspections
Meticulous Attention to Detail
Exceeding Expectations
The Moment of Revelation: Final Walkthrough & Handover
Experience the thrill as your vision comes to life before your eyes. The final walkthrough and handover is the culmination of our meticulous process, where you get to see and enjoy the completed project for the first time.
Unveiling Joy
Witness the transformation of your outdoor space into a breathtaking sanctuary of beauty and functionality.
Celebrating Together
We share in your excitement as we hand over the keys to your dream outdoor oasis.
Get in Touch
We're here to help. Contact us for any inquiries.